If you struggle to answer incoming calls, Best Reception offers a cost-effective and reliable phone answering service for training providers. Concentrate on delivering courses while we manage your important calls.
Whether you are an independent trainer, offering training in specific courses, or the manager of a larger training centre, most of your day can be spent away from your office. You may teach courses at various locations, or organise a variety of courses within your premises, and this can monopolise most of your time!
What happens to your calls when you are unavailable to take them? Are your potential new candidates greeted by a voicemail or even unable to get through?
Here at Best Reception we have a large clientele of training centres, each having its own tailor-made service to help improve the running of its business. Whether you simply require a message-taking service, or a fully-functioning outsourced reception to perform administrative tasks and deal with your potential candidates’ questions and queries.
Your virtual receptionist can advise callers on the courses you run, dates and durations, prices, course availability, and even ID required to enroll and license applications when for when they become qualified!
What’s more, we can also carry out any administrative tasks to relieve your workload, such as posting applications, sending out course information and even collecting payments!
Get on with your day-to-day business safe in the knowledge that our reception team are answering your calls.
Allow your staff to focus on more important tasks knowing a phone answering service is taking care of incoming calls.
Here at Best Reception we don’t use overseas call centres. Our UK based team mean you can have confidence in the reliability and quality of our phone answering service.
Upgrade your customer service with the help of our team of UK-based receptionists. From general queries to appointment scheduling, every caller will leave with a positive impression.
Answering in your company name, our receptionists will either transfer the call directly to you, or will take a message and send it to you immediately.
We have designed our answering service to be scalable and flexible. Whether you are small or large, we can adapt and grow with your business.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.
Our mission is to end the frustration some business owners feel when dealing with telephone calls. Using our team of UK-based call answering professionals, we will allow you to concentrate on your day job.
As one of the UK’s leading phone answering services, we are the people you can trust to represent your business. In fact, we believe there are many more reasons why you should choose us.
Firstly, we understand that every company is different, which is why we create a personal solution to deliver results. Whether you are a sole trader or a global empire, we believe our friendly, personal approach can improve your business communication.
Our relationship with every client is based on trust. From the first to the final call of the day, our customers need to believe that we will provide a professional and reliable service.
So what makes us special?
✅ Personal service is at the heart of everything we do
✅ We are proud to represent your business
✅ Training and development is part of our ethos
✅ We want your business to succeed
Based in Ware, Hertfordshire, we carefully select every member of our call answering team who all complete an in-depth internal training and development programme. We put our people first, as we recognise that happy employees make great employees.
We are also keen to support our local community by getting involved in events and fundraising campaigns.
Find out more:
Read our reviews on TrustPilot
Don’t forget, we offer a FREE two-week trial, so you can see how we can transform your business.
Your journey starts with our friendly customer service team. This is when you can experience our service first hand, and describe your requirements so Best Reception can create the ideal solution for you.
We will collect all the information we need to arrange your FREE trial. Our experts will create your call handling instructions and brief members of your team – then we can start taking your calls!
Experience how Best Reception works from the first call. With your feedback, we will fine tune our service to deliver even better results for your business. At the end of the trial period, we will compile a detailed report with our recommendations.
At the end of the trial, most of our clients decide to continue to use our service. Our receptionists will continue to support your business, while keeping you informed of progress. You can relax, knowing that your calls are being answered by the professionals.
Read our 5-star reviews on Truspilot
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Workplace training is designed to help organisations adopt best practice while raising industry standards. So it is important for training providers need to practice what they preach by providing first-class customer service.
However, individual consultants or small training businesses often lack the resources to manage their incoming calls when they are busy delivering courses.
Let’s face it – picking up the phone promptly is a challenge when you are in a classroom or visiting a client.
Here at Best Reception, we understand that training providers need to focus on delivering engaging and informative sessions to staff. That’s why we have created a specialist training providers call answering service.
Enhance your reputation as a qualified and trustworthy training consultant by ensuring calls during office hours are answered quickly and politely by a fully-qualified receptionist. Our friendly team has the experience and expertise to manage a wide range of call-handling tasks, leaving clients with a positive impression of your company.
With Best Reception supporting your business, you can build relationships with clients who are more likely to recommend your services.
Our service can provide essential cover when staff are out of the office delivering courses, on holiday or on sick leave. A virtual receptionist for training providers can step in to pick up your calls.
When you have support from Best Reception, you can focus on providing great training courses and attracting new clients.
We have designed our answering service for training providers to be flexible, so it can be adapted to your changing business needs. If you require assistance with booking appointments, data capture or taking messages, talk to us today.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Trial our call handling service for two weeks.
Call us today for FREE on:
0800 0430084 or 01992 531000
reception@bestreception.co.uk
Registered in England and Wales No. 5970842
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