Seasonal businesses can’t always afford to have full-time staff sat at the reception desk. Work smarter by taking advantage of the holiday resorts call answering service from Best Reception – book your FREE 2-week trial today.
At Best Reception we understand that customer service is your top priority. It is important to give your guests the best experience in your resort and also answer every enquiry in a timely manner. Guests want to trust the resort they are booking with, and being greeted with a voicemail can stunt your relationships with clients. When clients call and are greeted with a friendly voice at the end of the line to help book their holiday this can help your business prosper.
Managing all of your admin and incoming bookings can be challenging when having the responsibilities of in house tasks like checking guests in. We can help relieve these stresses. We can adapt to anyway that your business needs such as taking messages, obtaining details of a new enquiry, and we can answer any queries or questions with as much information as you wish to supply. For bookings, we can use a diary you already have or we can suggest a diary to fit all of your requirements.
Even if you have in-house receptionists we can still benefit you. Any call that might be missed when your receptionist is on the phone, or when they are checking in a guests, we can pick up. We can even be your full-time receptionists that can pick up any calls that you choose.
Get on with your day-to-day business safe in the knowledge that our reception team are answering your calls.
Allow your staff to focus on more important tasks knowing a phone answering service is taking care of incoming calls.
Here at Best Reception we don’t use overseas call centres. Our UK based team mean you can have confidence in the reliability and quality of our phone answering service.
Convey a professional image by having incoming calls from holidaymakers answered politely and promptly. Our team of trained receptionists can answer queries and manage bookings.
Answering in your company name, our receptionists will either transfer the call directly to you, or will take a message and send it to you immediately.
We have designed our answering service to be scalable and flexible. Whether you are small or large, we can adapt and grow with your business.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.
Our mission is to end the frustration some business owners feel when dealing with telephone calls. Using our team of UK-based call answering professionals, we will allow you to concentrate on your day job.
As one of the UK’s leading phone answering services, we are the people you can trust to represent your business. In fact, we believe there are many more reasons why you should choose us.
Firstly, we understand that every company is different, which is why we create a personal solution to deliver results. Whether you are a sole trader or a global empire, we believe our friendly, personal approach can improve your business communication.
Our relationship with every client is based on trust. From the first to the final call of the day, our customers need to believe that we will provide a professional and reliable service.
So what makes us special?
✅ Personal service is at the heart of everything we do
✅ We are proud to represent your business
✅ Training and development is part of our ethos
✅ We want your business to succeed
Based in Ware, Hertfordshire, we carefully select every member of our call answering team who all complete an in-depth internal training and development programme. We put our people first, as we recognise that happy employees make great employees.
We are also keen to support our local community by getting involved in events and fundraising campaigns.
Find out more:
Read our reviews on TrustPilot
Don’t forget, we offer a FREE two-week trial, so you can see how we can transform your business.
Your journey starts with our friendly customer service team. This is when you can experience our service first hand, and describe your requirements so Best Reception can create the ideal solution for you.
We will collect all the information we need to arrange your FREE trial. Our experts will create your call handling instructions and brief members of your team – then we can start taking your calls!
Experience how Best Reception works from the first call. With your feedback, we will fine tune our service to deliver even better results for your business. At the end of the trial period, we will compile a detailed report with our recommendations.
At the end of the trial, most of our clients decide to continue to use our service. Our receptionists will continue to support your business, while keeping you informed of progress. You can relax, knowing that your calls are being answered by the professionals.
Read our 5-star reviews on Truspilot
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Whether you run a caravan park or country hotel, seasonal businesses face the challenge of managing staff levels. Best Reception offers an outsourced holiday resorts call answering service to help you run a cost-effective operation.
Small resorts may not need full-time receptionists, but do require a level of support when the phone rings. Avoid the hassle of investing in reception staff with an affordable solution from Best Reception.
Our team of professional receptionists can jump in when required to answer calls and provide first-class customer service.
From booking appointments to arranging deliveries, a virtual receptionist for holiday resorts can handle a wide range of tasks.
Don’t leave people waiting, ensure your phone is answered by a friendly receptionist that builds trust in your business.
Discover how a phone answering service for holiday resorts can offer much-needed capacity during staff holidays, sickness and peak periods.
Here at Best Reception, we can remove the pressure of call handling so you can concentrate on more important matters.
Our answering service for holiday resorts can also be tailored to change with your current requirements. For example, if you operate multiple sites, we can handle incoming queries, holiday bookings and call transferring. Talk to our call-handling professionals today and book a FREE 2-week trial.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Trial our call handling service for two weeks.
Call us today for FREE on:
0800 0430084 or 01992 531000
reception@bestreception.co.uk
Registered in England and Wales No. 5970842
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