Avoid distractions during major home improvement projects with the help of the builders’ call answering service from Best Reception. Transform your customer service and never miss an important call again.
Our clients within the building industry vary from larger companies to sole traders, therefore we understand how busy it may become for yourselves to manage your calls and work simultaneously. At Best Reception, we will be able to help with that. You will have the ability to utilise our tailor-made service to achieve the most out of your calls.
In the past, our clients have found it beneficial to use us to handle any new enquires and potential business opportunities. We can follow a particular call structure and obtain any specific information such as the callers site address, contact information and any other additional information that you would require. Alternatively, we can take messages and transfer any relevant calls to yourselves.
At Best Reception, we appreciate that creating an impression of a larger establishment can be invaluable to your business. Having a team of virtual receptionists, we will be able to provide an excellent first impression to any new and existing clients.
Get on with your day-to-day business safe in the knowledge that our reception team are answering your calls.
Allow your staff to focus on more important tasks knowing a phone answering service is taking care of incoming calls.
Here at Best Reception we don’t use overseas call centres. Our UK based team mean you can have confidence in the reliability and quality of our phone answering service.
Communication is key in customer service, so Best Reception is here to ensure builders benefit from trained receptionists. Our team can handle booking appointments, taking messages and general queries.
Answering in your company name, our receptionists will either transfer the call directly to you, or will take a message and send it to you immediately.
We have designed our answering service to be scalable and flexible. Whether you are small or large, we can adapt and grow with your business.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.
Our mission is to end the frustration some business owners feel when dealing with telephone calls. Using our team of UK-based call answering professionals, we will allow you to concentrate on your day job.
As one of the UK’s leading phone answering services, we are the people you can trust to represent your business. In fact, we believe there are many more reasons why you should choose us.
Firstly, we understand that every company is different, which is why we create a personal solution to deliver results. Whether you are a sole trader or a global empire, we believe our friendly, personal approach can improve your business communication.
Our relationship with every client is based on trust. From the first to the final call of the day, our customers need to believe that we will provide a professional and reliable service.
So what makes us special?
✅ Personal service is at the heart of everything we do
✅ We are proud to represent your business
✅ Training and development is part of our ethos
✅ We want your business to succeed
Based in Ware, Hertfordshire, we carefully select every member of our call answering team who all complete an in-depth internal training and development programme. We put our people first, as we recognise that happy employees make great employees.
We are also keen to support our local community by getting involved in events and fundraising campaigns.
Find out more:
Read our reviews on TrustPilot
Don’t forget, we offer a FREE two-week trial, so you can see how we can transform your business.
Your journey starts with our friendly customer service team. This is when you can experience our service first hand, and describe your requirements so Best Reception can create the ideal solution for you.
We will collect all the information we need to arrange your FREE trial. Our experts will create your call handling instructions and brief members of your team – then we can start taking your calls!
Experience how Best Reception works from the first call. With your feedback, we will fine tune our service to deliver even better results for your business. At the end of the trial period, we will compile a detailed report with our recommendations.
At the end of the trial, most of our clients decide to continue to use our service. Our receptionists will continue to support your business, while keeping you informed of progress. You can relax, knowing that your calls are being answered by the professionals.
Read our 5-star reviews on Truspilot
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Being on the tools during the day often means busy tradespeople miss important calls, leading to frustrated customers and missed opportunities. Here at Best Reception, we have designed a specialist builders call answering service to help improve your organisation and customer service.
We understand that builders need to focus on the current job, and often any admin support. With the help of Best Reception, you can display a more professional profile by having calls answered promptly by a trained receptionist.
From customer questions to supplier updates and new enquiries, a virtual receptionist for builders can minimise your distractions. Imagine finishing your day on site and learning that our talented team has answered all your calls, scheduled valuation visits and taken messages from your customers.
With a virtual receptionist for builders on call, you can relax knowing that holidays, sickness and peak periods are all being covered.
With the support from the Best Reception professionals, you can focus on delivering home improvement projects and moving your business forward.
Our answering service for builders is also flexible, so can be tailored to your changing situation. If you require extra help booking customer appointments and taking messages, talk to our friendly team today.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Trial our call handling service for two weeks.
Call us today for FREE on:
0800 0430084 or 01992 531000
reception@bestreception.co.uk
Registered in England and Wales No. 5970842
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