Theatres, cinemas and live music venues can struggle to manage a large volume of telephone enquiries in peak periods. This is why Best Reception offers a cost-effective box offices call answering service. Book your FREE trial today.
At Best Reception, our box office clients benefit from using our telephone answering services to provide outstanding customer service on every call. Using our service, we have the ability to process payments, manage bookings and answer any relevant queries for yourselves. Our clientele ranges from festival ticket lines to theatres, therefore we understand that every call is different, and here at Best Reception, we can help you to achieve the best customer service on every call.
With our clients, we have familiarised ourselves with multiple diaries and payment systems, so we will have an established knowledge on how to use these. Although, if it is preferred you will be able to introduce your own current booking system for us to use.
You can also provide us with specific information and live updates that you would like us to relay or answer any frequently asked questions from pricing, to directions, to parking. We will be able to provide your callers with a professional and friendly customer service line.
Get on with your day-to-day business safe in the knowledge that our reception team are answering your calls.
Allow your staff to focus on more important tasks knowing a phone answering service is taking care of incoming calls.
Here at Best Reception we don’t use overseas call centres. Our UK based team mean you can have confidence in the reliability and quality of our phone answering service.
Answering incoming calls promptly is a vital element of good customer service, and encourages repeat business. The qualified professionals at Best Reception can manage general enquiries and ticket sales.
Answering in your company name, our receptionists will either transfer the call directly to you, or will take a message and send it to you immediately.
We have designed our answering service to be scalable and flexible. Whether you are small or large, we can adapt and grow with your business.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.
Our mission is to end the frustration some business owners feel when dealing with telephone calls. Using our team of UK-based call answering professionals, we will allow you to concentrate on your day job.
As one of the UK’s leading phone answering services, we are the people you can trust to represent your business. In fact, we believe there are many more reasons why you should choose us.
Firstly, we understand that every company is different, which is why we create a personal solution to deliver results. Whether you are a sole trader or a global empire, we believe our friendly, personal approach can improve your business communication.
Our relationship with every client is based on trust. From the first to the final call of the day, our customers need to believe that we will provide a professional and reliable service.
So what makes us special?
✅ Personal service is at the heart of everything we do
✅ We are proud to represent your business
✅ Training and development is part of our ethos
✅ We want your business to succeed
Based in Ware, Hertfordshire, we carefully select every member of our call answering team who all complete an in-depth internal training and development programme. We put our people first, as we recognise that happy employees make great employees.
We are also keen to support our local community by getting involved in events and fundraising campaigns.
Find out more:
Read our reviews on TrustPilot
Don’t forget, we offer a FREE two-week trial, so you can see how we can transform your business.
Your journey starts with our friendly customer service team. This is when you can experience our service first hand, and describe your requirements so Best Reception can create the ideal solution for you.
We will collect all the information we need to arrange your FREE trial. Our experts will create your call handling instructions and brief members of your team – then we can start taking your calls!
Experience how Best Reception works from the first call. With your feedback, we will fine tune our service to deliver even better results for your business. At the end of the trial period, we will compile a detailed report with our recommendations.
At the end of the trial, most of our clients decide to continue to use our service. Our receptionists will continue to support your business, while keeping you informed of progress. You can relax, knowing that your calls are being answered by the professionals.
Read our 5-star reviews on Truspilot
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Smaller venues often lack the necessary resources to have ticket offices staffed on a full-time basis. This means they could potentially miss out on valuable ticket sales.
There is also the issue of managing incoming calls when customers are queuing at the box office.
To solve the problem, theatres, cinemas and live music venues can now take advantage of Best Reception’s box office call answering service. With our help, venues can develop an efficient system to answer incoming calls.
Our clients tell us that our team of UK-based receptionists transform their standard of customer experience.
From ticket sales to group bookings and general enquiries, a virtual receptionist for box offices can handle a variety of call-handling duties so every caller feels valued.
Our phone answering service for box offices can seamlessly integrate with your operation, so there is no need to buy expensive new systems. We work with you to ensure the phone is picked up when your people are on holiday or on sick leave, as well as those peak periods.
The whole team at Best Reception is here to help, so you can concentrate on filling every seat in the house.
Finally, our answering service for box offices is designed to be flexible so can meet your changing business needs. If your operation could do with some additional support, arrange your FREE trial with the call-handling professionals.
Don’t forget that you can combine a call-handling package with a virtual number – perfect for businesses seeking a secure, local or freephone. After a one-off fee, call-handling clients can enjoy FREE unlimited monthly usage.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Trial our call handling service for two weeks.
Call us today for FREE on:
0800 0430084 or 01992 531000
reception@bestreception.co.uk
Registered in England and Wales No. 5970842
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