Leave call handling and appointment booking to the professionals with Best Reception’s audiologist answering service. Our team of UK-based receptionists is ready to take your customer service to the next level.
There is a high risk of missing incoming calls when you run a busy audiology clinic. That’s why Best Reception has created a bespoke service to handle all your enquiries and appointment bookings. Here are the main benefits…
Prompt call answering
One full-time receptionist might not be able to handle a high volume of calls. Our team of professionals offer an answering service for hearing care specialists that is designed to cope with peak demand. Appointments and enquiries are managed efficiently, reducing waiting times for clients.
Customer service
Your patients expect to receive a professional level of customer experience when they call. With an outsourced telephone answering service, your audiology clinic will be freed from the hassle of picking up calls so you can concentrate on your next patient.
Appointment management
Busy healthcare professionals often struggle to manage their diaries. Our qualified receptionists are the experts in quickly and efficiently handling bookings – meaning fewer gaps and missed appointments. With access to your calendar, we can reduce errors and leave you to concentrate on your patients.
Emergency calls
With our audiologist answering service your clinic can provide immediate assistance to patients needing emergency help. Our trained call handlers can liaise with you to prioritise your incoming calls, so urgent issues are dealt with quickly.
Face-to-face service
While we handle all the incoming calls to your clinic, your team can focus on delivering an unrivaled face-to-face service. Every patient who walks through your door will receive a higher level of attention building trust and forging long-term relationships.
Cost-effective service
Recruiting and training new members of staff to handle your calls is a costly and time-consuming process. Our clients find that outsourcing is a more cost-effective route as they avoid employment issues while providing a first-class customer experience.
In conclusion, our audiologist answering service is the simple and most efficient way to transform your clinic so you can grow and handle more patients. Contact us today to arrange a FREE trial.
Get on with your day-to-day business safe in the knowledge that our reception team are answering your calls.
Allow your staff to focus on more important tasks knowing a phone answering service is taking care of incoming calls.
Here at Best Reception we don’t use overseas call centres. Our UK based team mean you can have confidence in the reliability and quality of our phone answering service.
Our fully-qualified receptionists are trained to prioritise the needs of your hearing care patients by professionally answering calls, dealing with queries and booking appointments.
Answering in your company name, our receptionists will either transfer the call directly to you, or will take a message and send it to you immediately.
We have designed our answering service to be scalable and flexible. Whether you are small or large, we can adapt and grow with your business.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.
Our mission is to end the frustration some business owners feel when dealing with telephone calls. Using our team of UK-based call answering professionals, we will allow you to concentrate on your day job.
As one of the UK’s leading phone answering services, we are the people you can trust to represent your business. In fact, we believe there are many more reasons why you should choose us.
Firstly, we understand that every company is different, which is why we create a personal solution to deliver results. Whether you are a sole trader or a global empire, we believe our friendly, personal approach can improve your business communication.
Our relationship with every client is based on trust. From the first to the final call of the day, our customers need to believe that we will provide a professional and reliable service.
So what makes us special?
✅ Personal service is at the heart of everything we do
✅ We are proud to represent your business
✅ Training and development is part of our ethos
✅ We want your business to succeed
Based in Ware, Hertfordshire, we carefully select every member of our call answering team who all complete an in-depth internal training and development programme. We put our people first, as we recognise that happy employees make great employees.
We are also keen to support our local community by getting involved in events and fundraising campaigns.
Find out more:
Read our reviews on TrustPilot
Don’t forget, we offer a FREE two-week trial, so you can see how we can transform your business.
Your journey starts with our friendly customer service team. This is when you can experience our service first hand, and describe your requirements so Best Reception can create the ideal solution for you.
We will collect all the information we need to arrange your FREE trial. Our experts will create your call handling instructions and brief members of your team – then we can start taking your calls!
Experience how Best Reception works from the first call. With your feedback, we will fine tune our service to deliver even better results for your business. At the end of the trial period, we will compile a detailed report with our recommendations.
At the end of the trial, most of our clients decide to continue to use our service. Our receptionists will continue to support your business, while keeping you informed of progress. You can relax, knowing that your calls are being answered by the professionals.
Read our 5-star reviews on Truspilot
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
We believe that choosing Best Reception to answer your calls brings many benefits that can contribute to improving the overall patient experience. First impressions count, so ensure that every call is promptly answered by a trained receptionist.
We have designed an answering service for hearing care specialists so that clinics of all sizes can efficiently manage queries and appointment bookings. Cut the time spent on administration tasks while reducing the risk of missed appointments, so your team can focus on quality patient care.
With our audiologist answering service your clinic will become known for its professional and helpful service, as efficient call handling is a sign of a reliable and respected healthcare provider.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Trial our call handling service for two weeks.
Call us today for FREE on:
0800 0430084 or 01992 531000
reception@bestreception.co.uk
Registered in England and Wales No. 5970842
Designed and managed by Marketing Mouse
