Whether you run a busy shop or clinic, take your customer service to the next level with Best Reception’s alternative health call answering service. Our range of flexible, affordable packages will ensure your calls are handled by professional receptionists.
Giving patients the upmost attention is very important to all alternative health practitioners, it shows you care and helps your clients feel safe. Taking time with patients can be difficult if you are being distracted by the phone ringing, especially when missing calls can lose potential future business.
At Best Reception we can help your business flourish, and we can give you all the support you need in creating an efficient and successful business. As the popularity of holistic health practices continues to rise, having a team to help balance booking appointments and phone calls would maximise your business’ potential.
When you are busy healing your clients and creating new treatment plans, your new and existing clients are being booked in simultaneously. This allows you to put all your care and energy into your practice and will benefit your customer relationships.
We would also be able to assist an existing receptionist, whilst they greet your face to face clientele, we can pick up any of the calls that come through. This would prevent you from losing any business. Any queries or questions would be answered with care and attention to detail allowing the best customer service for your patients.
At Best Reception, we can support your business in any way that you request. We can create new diaries for you or incorporate a diary you already use. Our extensive team are dedicated to supplying the best customer service possible, leaving your customers feeling satisfied with the customer service that they have received.
Get on with your day-to-day business safe in the knowledge that our reception team are answering your calls.
Allow your staff to focus on more important tasks knowing a phone answering service is taking care of incoming calls.
Here at Best Reception we don’t use overseas call centres. Our UK based team mean you can have confidence in the reliability and quality of our phone answering service.
Don’t rely on voice messages, let a virtual receptionist for alternative health businesses answer your incoming calls. With Best Reception, you will never miss an important call again.
Answering in your company name, our receptionists will either transfer the call directly to you, or will take a message and send it to you immediately.
We have designed our answering service to be scalable and flexible. Whether you are small or large, we can adapt and grow with your business.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.
Our mission is to end the frustration some business owners feel when dealing with telephone calls. Using our team of UK-based call answering professionals, we will allow you to concentrate on your day job.
As one of the UK’s leading phone answering services, we are the people you can trust to represent your business. In fact, we believe there are many more reasons why you should choose us.
Firstly, we understand that every company is different, which is why we create a personal solution to deliver results. Whether you are a sole trader or a global empire, we believe our friendly, personal approach can improve your business communication.
Our relationship with every client is based on trust. From the first to the final call of the day, our customers need to believe that we will provide a professional and reliable service.
So what makes us special?
✅ Personal service is at the heart of everything we do
✅ We are proud to represent your business
✅ Training and development is part of our ethos
✅ We want your business to succeed
Based in Ware, Hertfordshire, we carefully select every member of our call answering team who all complete an in-depth internal training and development programme. We put our people first, as we recognise that happy employees make great employees.
We are also keen to support our local community by getting involved in events and fundraising campaigns.
Find out more:
Read our reviews on TrustPilot
Don’t forget, we offer a FREE two-week trial, so you can see how we can transform your business.
Your journey starts with our friendly customer service team. This is when you can experience our service first hand, and describe your requirements so Best Reception can create the ideal solution for you.
We will collect all the information we need to arrange your FREE trial. Our experts will create your call handling instructions and brief members of your team – then we can start taking your calls!
Experience how Best Reception works from the first call. With your feedback, we will fine tune our service to deliver even better results for your business. At the end of the trial period, we will compile a detailed report with our recommendations.
At the end of the trial, most of our clients decide to continue to use our service. Our receptionists will continue to support your business, while keeping you informed of progress. You can relax, knowing that your calls are being answered by the professionals.
Read our 5-star reviews on Truspilot
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Trust and professionalism are key ingredients for building a successful alternative health and wellbeing business. However, small shops and individual therapists simply don’t have the capacity to handle every incoming call – and lack the resources to hire a full-time receptionist.
Alternative health businesses should concentrate on delivering high-quality customer care, not stressing about a ringing phone. That is exactly why Best Reception offers a specialist alternative health call answering service.
Imagine how your professional reputation will be improved when your telephone enquiries are answered promptly by a team of friendly, UK-based receptionists. From scheduling appointments to ordering products, the Best Reception team will make sure your callers go away with a positive impression of your brand.
In our experience, when Best Reception supports a new client, more customers trust their services generating more recommendations and ultimately more revenue.
If you already have some admin support, a virtual receptionist for alternative health businesses is a great way to get cost-effective cover for holidays, staff sickness and busy periods.
Whatever your business goals, Best Reception is here to support you by converting more prospects into loyal customers.
Finally, our answering service for alternative health businesses is available in flexible packages. Create a bespoke service to meet the changing needs of your operation – such as booking appointments, message taking or arranging deliveries.
For larger companies that experience a high volume of calls, we can even create a virtual call centre so every customer is greeted in a courteous and professional manner.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Trial our call handling service for two weeks.
Call us today for FREE on:
0800 0430084 or 01992 531000
reception@bestreception.co.uk
Registered in England and Wales No. 5970842
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