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Telephone answering for recruitment agencies

The call-handling professionals at Best Reception provide a reliable phone answering service for recruiters so you need never miss an important call from your top clients again.

Lady with headset providing call handling services

Why do recruitment agencies need a phone answering service?

Here at Best Reception we understand that answering calls and meeting with clients and candidates can be difficult to balance. In this fiercely competitive market you cannot miss opportunities of new clientele. Best Reception can ensure every client’s call is answered, and that they are happy with the customer service they have received from you and your business.

When you are meeting with a client, having the phone ringing can be distracting, however missing these calls could be preventing your business from growing. With Best Reception, new or existing clients would not be greeted with your voicemail, but instead, a friendly voice that can help them with any queries they may have. We can adapt to your business in any way you need us to. If you are just looking for a service to take your messages when you are unavailable or if you are looking for us to manage any meetings in your diary we can help with our answering services.

Even if you have in-house receptionists we can still be a benefit to your business. When they are on the phone or greeting clients, we can answer any calls that may be missed. For larger companies we can even be part of your switchboard service.

Best Reception is the best solution for all of your telephone answering needs.

Telephone answering equipment
Virtual receptionist answering calls for businesses
Telephone answering equipment

Why choose our recruitment agency answering service?

If you are deciding which recruitment agency answering service to use, there are many reasons for choosing Best Reception. Discover how you could benefit from our personal, professional service.

Get on with your day-to-day business safe in the knowledge that our reception team are answering your calls.

Allow your staff to focus on more important tasks knowing a phone answering service is taking care of incoming calls.

Here at Best Reception we don’t use overseas call centres. Our UK based team mean you can have confidence in the reliability and quality of our phone answering service.

You don’t need to be at your desk or available on your mobile to offer first-class customer service. Our trained virtual receptionists can take care of your call handling and appointment bookings.

Answering in your company name, our receptionists will either transfer the call directly to you, or will take a message and send it to you immediately.

We have designed our answering service to be scalable and flexible. Whether you are small or large, we can adapt and grow with your business.

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We will use your existing tools or suggest industry alternatives for recruitment agencies

Our call handling packages

Telephone Answering Service

Our phone answering service is ideal for small businesses that need a team of friendly receptionists working remotely to manage all their customer enquiries, call transfers, and message taking.

Virtual Receptionist and Appointment Booking

Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.

This service gives you time to focus on the most important, and profitable, aspects of your business.

Switchboard / Virtual Call Centre

For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.

Why choose Best Reception?

Our mission is to end the frustration some business owners feel when dealing with telephone calls. Using our team of UK-based call answering professionals, we will allow you to concentrate on your day job.

As one of the UK’s leading phone answering services, we are the people you can trust to represent your business. In fact, we believe there are many more reasons why you should choose us.

Firstly, we understand that every company is different, which is why we create a personal solution to deliver results. Whether you are a sole trader or a global empire, we believe our friendly, personal approach can improve your business communication.

Our relationship with every client is based on trust. From the first to the final call of the day, our customers need to believe that we will provide a professional and reliable service.

So what makes us special?

✅ Personal service is at the heart of everything we do
✅ We are proud to represent your business
✅ Training and development is part of our ethos
✅ We want your business to succeed

Based in Ware, Hertfordshire, we carefully select every member of our call answering team who all complete an in-depth internal training and development programme. We put our people first, as we recognise that happy employees make great employees.
We are also keen to support our local community by getting involved in events and fundraising campaigns.

Find out more:

Read our reviews on TrustPilot

Read our latest blogs

Don’t forget, we offer a FREE two-week trial, so you can see how we can transform your business.

How to get started

Your journey starts with our friendly customer service team. This is when you can experience our service first hand, and describe your requirements so Best Reception can create the ideal solution for you.

We will collect all the information we need to arrange your FREE trial. Our experts will create your call handling instructions and brief members of your team – then we can start taking your calls!

Experience how Best Reception works from the first call. With your feedback, we will fine tune our service to deliver even better results for your business. At the end of the trial period, we will compile a detailed report with our recommendations.

At the end of the trial, most of our clients decide to continue to use our service. Our receptionists will continue to support your business, while keeping you informed of progress. You can relax, knowing that your calls are being answered by the professionals.

Combine with a professional number

Many UK recruitment agencies find value in combining our phone answering service with our virtual numbers. These cloud-based phone numbers offer an ideal solution for businesses seeking a professional contact number to promote on their website and advertising.
By utilising our recruitment agency answering service, Best Reception clients can enjoy FREE unlimited monthly usage of virtual numbers for a one-time fee. We offer various options, including local, national and freephone numbers, ensuring callers are seamlessly redirected to your landline number.
With a local phone number, your recruitment agency business can establish a presence in different regions without the hassle of relocating. Best Reception provides virtual local numbers across the UK. National and freephone numbers can enhance the image of a small business, projecting a larger, national image. Regardless of your choice, our virtual numbers are competitively priced, and you can even retain your number if you decide to discontinue our services.

What our clients say

Best Reception
4.9
Based on 33 reviews
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JoshieJoshie
16:44 17 May 24
I have had a superb experience with Best Reception. They book my patients in for me and rearrange appointments as necessary meaning I have much more free time to perform treatments and work on my business!
A DA D
14:39 03 Oct 23
I've been using Best Reception for a few months and so far their service has been excellent and far superior to the previous company that I used.
Richard ShirbonRichard Shirbon
14:13 27 May 22
I've used Best Reception for around 1 year now. I've found the service superb. My customers comment on how cheerful and professional the call handling is. They are always looking to help and do their job better. How proficient Best Reception is at their job has even helped me from time to time with the extra details noted on conversations by the call handlers. Excellent service and well worth it's money.
InTune ClinicInTune Clinic
13:04 08 Mar 22
Best reception have been a godsend to our small clinic in Gateshead.We were recommended them by our business coach as we were having difficulty in booking patients in and guiding them to our premises.Completely changed the game having them step in. Our stress levels dropped massively!Definitely use them!
Jennifer RimmerJennifer Rimmer
14:34 23 Feb 22
I used Best Reception for 2 years during a particularly busy period when my location-based Reception was unable to use Cliniko as I moved away from a paper-based diary. Knowing someone would answer the telephone quickly, reliably and make bookings on my diary accurately while I was busy with patients was reassuring and took a load of stress off me. Any issues that arose were minor, quickly resolved with the team managers, communication was great. Overall I wouldn't hesitate to use them again - great service & good value for money.
Angela StevensonAngela Stevenson
15:05 09 Dec 21
Efficient and friendly service. 😊 Edit - 2021 a year later -Best reception continually give an excellent service and have been so supportive during this very difficult year. Also more recently I have had 2 patients in the last week comment what a pleasant receptionist I have - and how friendly helpful and clear she is. Well done best reception staff!
Foot Factor has been working with Best Reception for many years - they are an amazing team, very professional and always ready (and able!) to adapt to regular changes we make in our diary. Our clients appreciate an easy booking service, they're surprised not to find the receptionist at the clinic when they come for their appointment. We appreciate a small, friendly, dedicated team who really know Foot Factor well. Thank you!
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Read our 5-star reviews on Truspilot

Let us answer your calls for FREE

Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!

Frequently Asked Questions

If you are still wondering about the benefits of our services, or have a burning question, hopefully you will find the answer below.

Good account management requires open communication, but not every recruitment business has the manpower to deliver efficient call handling. Dealing with a high volume of incoming calls professionally requires resources.
Busy recruitment businesses need to focus on attracting and managing key accounts, and can struggle to find the time to answer the phone. This is why Best Reception has created a recruitment call answering service.

A team of qualified receptionists can maintain high standards by picking up every call quickly and politely. They have the ability to manage different types of calls, leaving clients and candidates with a positive image of your company. Let Best Reception help to build confidence, so people will be happy to recommend your services.
When staff are sick or on holiday, a virtual receptionist for recruiters can manage your calls, so there is no drop in service.

With Best Reception behind you, you can put all your efforts into pushing your business forward.

Our answering service for recruiters can be adapted to suit your changing business circumstances. Whether you need us to manage appointment scheduling, message taking or call forwarding, talk to us today.

Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company.  The receptionist will then answer in your company’s name and deal with the call as per your instructions.

When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.

However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.

Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.

Our call answering team are UK based and work from our offices in Ware, Hertfordshire.

Let us answer your calls for FREE​

Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!

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