If you worry about missing calls when you are out of the office, you need to try the estate agents call answering service from Best Reception. Leave your incoming calls to the professionals you can trust.
As an Estate Agency, you may find it difficult when juggling work with your current clients and handling any new enquiries. At Best Reception, we understand the difficulty of this, and we can provide you with a bespoke service where we can alleviate your workload and provide your clients with the best customer service possible.
At Best Reception, we have many estate agency client from around the United Kingdom ranging from small to larger companies. All of these clients have tailor-made services to suit the requirements of their business. One of the services that you may find beneficial is for us to handle any new enquiries. When doing this, you can structure these calls if you’re after specific information from the caller (name, number, property they’re interested in), this proves to be beneficial as we are providing you with the more relevant information to continue the enquiry when you call back.
Additionally, we are also able to provide a bespoke booking service for your callers, so we can arrange and manage viewings. You have ability to share an online diary with us so we can check availability and manage any viewings whilst you are away from your desk or out doing viewings. This help assures that your clients are being efficiently managed and helps build the relationship between yourselves.
Get on with your day-to-day business safe in the knowledge that our reception team are answering your calls.
Allow your staff to focus on more important tasks knowing a phone answering service is taking care of incoming calls.
Here at Best Reception we don’t use overseas call centres. Our UK based team mean you can have confidence in the reliability and quality of our phone answering service.
When you leave your desk, don’t worry about missing urgent calls from vendors or potential buyers. Your callers will receive first-class customer service from a team of trained receptionists.
Answering in your company name, our receptionists will either transfer the call directly to you, or will take a message and send it to you immediately.
We have designed our answering service to be scalable and flexible. Whether you are small or large, we can adapt and grow with your business.
Our virtual receptionist package builds upon the features of our phone answering service and is tailored for businesses that need a virtual receptionist to not only handle incoming calls but also manage their diary and book appointments.
This service gives you time to focus on the most important, and profitable, aspects of your business.
For companies with larger teams and a high volume of calls, this service is well-suited. Our UK-based receptionists will handle your switchboard, answering every call in a courteous and professional manner.
Our mission is to end the frustration some business owners feel when dealing with telephone calls. Using our team of UK-based call answering professionals, we will allow you to concentrate on your day job.
As one of the UK’s leading phone answering services, we are the people you can trust to represent your business. In fact, we believe there are many more reasons why you should choose us.
Firstly, we understand that every company is different, which is why we create a personal solution to deliver results. Whether you are a sole trader or a global empire, we believe our friendly, personal approach can improve your business communication.
Our relationship with every client is based on trust. From the first to the final call of the day, our customers need to believe that we will provide a professional and reliable service.
So what makes us special?
✅ Personal service is at the heart of everything we do
✅ We are proud to represent your business
✅ Training and development is part of our ethos
✅ We want your business to succeed
Based in Ware, Hertfordshire, we carefully select every member of our call answering team who all complete an in-depth internal training and development programme. We put our people first, as we recognise that happy employees make great employees.
We are also keen to support our local community by getting involved in events and fundraising campaigns.
Find out more:
Read our reviews on TrustPilot
Don’t forget, we offer a FREE two-week trial, so you can see how we can transform your business.
Your journey starts with our friendly customer service team. This is when you can experience our service first hand, and describe your requirements so Best Reception can create the ideal solution for you.
We will collect all the information we need to arrange your FREE trial. Our experts will create your call handling instructions and brief members of your team – then we can start taking your calls!
Experience how Best Reception works from the first call. With your feedback, we will fine tune our service to deliver even better results for your business. At the end of the trial period, we will compile a detailed report with our recommendations.
At the end of the trial, most of our clients decide to continue to use our service. Our receptionists will continue to support your business, while keeping you informed of progress. You can relax, knowing that your calls are being answered by the professionals.
Read our 5-star reviews on Truspilot
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
The property business requires lots of time away from the office, valuing properties and conducting viewings. Best Reception offers a dedicated estate agents call answering service so you can keep customers happy and stay organised.
Busy estate agencies must concentrate on securing instructions and attracting buyers, which requires a level of admin support. However, not every business has the resources to invest in new staff.
Best Reception can help by providing trained receptionists to step in when needed, maintaining your customer service levels.
From booking valuations to message taking, a virtual receptionist for estate agents can handle a wide range of tasks. When calls are answered promptly you build trust and rapport with both new and existing customers.
Our phone answering service for estate agents can work seamlessly with your business, while offering cover for holidays, sickness and periods of peak demand.
With Best Reception on your side, you can concentrate on helping clients and being the best in your business.
Finally, our answering service for estate agents also offers great flexibility so can be tailored to your precise needs. If you need support scheduling appointments and taking messages, talk to the call-handling professionals.
Almost all phone systems can be set to divert in just a few moments. We provide you with a dedicated phone number which you divert your calls to when you are in a meeting, on the other line or simply unavailable. When your caller telephones your business, the call is seamlessly diverted to your Best Reception Virtual PA who will instantly know that the call is for your company. The receptionist will then answer in your company’s name and deal with the call as per your instructions.
When you join Best Reception we will go through all the information with you that we need to fully understand your business. All our staff will then be trained on your company before they answer any calls for you.
However you would like us to, normally along the line of “Good Morning/Afternoon, “Your Company Name”, how can I help you”…. but it is up to you.
Absolutely! We actively encourage our potential customers to try our service for FREE for 2 weeks without any obligation.
Our call answering team are UK based and work from our offices in Ware, Hertfordshire.
Discover how the Best Reception team can support your business, saving you time and money. We offer a FREE 14-day trial, sign up today!
Trial our call handling service for two weeks.
Call us today for FREE on:
0800 0430084 or 01992 531000
reception@bestreception.co.uk
Registered in England and Wales No. 5970842
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