Telephone Answering & Virtual Receptionist Services

Our Virtual Reception offers so much more than just telephone answering! Our friendly team are ready to show you how.

Our Ethos

  • Professionalism
    We are the concierge of your company and will ensure that EVERY call is dealt with in a polite, courteous and professional manner - even the tricky ones!
  • Tailored Solutions
    Why should any client have to adapt to their supplier? No two companies are alike so Best Reception will fit our service to suit your needs, rather than adopting a "one size fits all" mentality.
  • Flexibility
    Peaks and troughs are a part of every business - we offer the freedom to change your requirements as often as you need, just as your very own PA would.
  • Personal Approach
    To OUR clients: Every customer is assigned an Account Manager who will get to know their company and needs. The Account Manager will also provide a single point of contact to ensure the smooth running and management of your service.

    To YOUR callers: By embracing technology in such a way that the technology is invisible to the end user, we will ensure that from 8am to 7pm Monday to Friday and from 830am to 530pm on Saturdays, your callers always speak to a friendly person - never a machine!
  • Enthusiasm
    We will handle every call as enthusiastically as if it was our own company, ensuring your callers feel welcome and appreciated.
  • Competitive & Clear Pricing Structure
    Best Reception's pricing plans are tailored to the specific needs of each client. The service we offer, in return for our highly competitive rates, goes far beyond answering the phone and we constantly strive to exceed our clients' expectations.  Additionally, our clear structure means that there are no hidden costs or extras and you'll be made aware of all charges clearly before you join our service; and if you have any queries about anything, we'll be more than happy to go over it with you.

Twitter Feed


  • "Thanks again for the service. It really takes the stress out of my day." #Podiatry #CustomerFeedback #AppointmentBooking #Booking Read more..
    Tue Jun 13 10:47:54
  • "Thank you for all your help. Having your team answer the phone has made life so much easier" #osteopath #clinic #appointment Read more..
    Tue Jun 13 10:04:40
  • "I appreciate you doing your best to help the patient out. Thanks for all the help, I'm really pleased with the... https://t.co/MJZkptRg1X Read more..
    Tue Jun 06 08:26:44