Using Best Reception as an Overflow Service

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Here at Best Reception, many of our clients use our service when they cannot answer their calls themselves. Whether they are on the other line or simply miss the call, we at Best Reception are here to be your overspill telephone answering service. By using our call answering service you can ensure that none of your calls go unanswered, which means that any potential newclients will not be greeted with a busy tone or an answering machine, and any existing clients will always be welcomed with a familiar voice.

Your bespoke service is achieved by us providing you with a taylor-made script that suits your companies every need. Best Reception handles all of your calls in a way that is best suited to you; your callers never need to know that we are not your in house receptionists! Whether you would like us to make bookings, take orders or simply take messages for you, your very own team of virtual receptionists will answer every call.

For companies that experience a high call volume, this can be extremely beneficial as it is more cost effective than hiring lots of in house receptionists and can also put your mind to rest if a receptionist is off work due to illness or unforeseen circumstances. We therefore eliminate the usual staffing woes and are available to answer your calls from 8.00am-700pm Monday to Friday and 8.30am-5.30pm Saturdays. Our service is equally as beneficial for smaller businesses as we will help you to appear as a larger more corporate organisation. When only receiving a small call intake it is not cost efficient to employ an in-house receptionist so by outsourcing your reception to us you can cut costs without compromising on quality.

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