Top Tips when choosing a Telephone Answering service

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When picking a telephone answering service, we understand here at Best Reception that the right answering service is crucial for your company.  We have enclosed some points to consider before reaching a decision

Can you visit the facility? Any reputable answering service will be happy for you to visit their facility.  Here at Best Reception we welcome any clients that may wish to visit the facility and meet the team
Free Trial? You should be offered a free trial before making any decisions about having an answering service for your business. Here at Best Reception we are confident that after trying us for 2 weeks you will find that having us as an answering service is benificial to your business.
Do they take the time to understand your business? All answering services should take the time to understand your companies business before they start to take your calls.  It is of the utmost importance that virtual receptionists are familiar with your business to be able to answer your calls to the highest standard. Here at Best Reception we make sure that all team members answering your calls know all of these details.
Bespoke services? You should be able to ask any reputable telephone answering service of the bespoke services that they can offer you.  Whatever these may be, they should do there utmost to show you that they have the facilities and the experience to provide what ever you may need.

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