The benefit of teams

By | Published: Posted on

Here at Best Reception we strive to create an excellent first impression to all our callers.  We believe that it is of the utmost importance for the caller to believe that they are speaking to a receptionist within the office.

For us to achieve this we have split our virtual receptionists into teams. This allows our virtual receptionists to learn and familiarise themselves with every aspect of each company that is on their team. Our virtual receptionists are then able to answer every call with the confidence they need to allow them to give the best possible customer service.

Most companies have their own regular callers. With both teams only consisting of four virtual receptionists it allows the callers to familiarise themselves with their receptionists, giving a more professional and personal experience for the caller.

Leave a Reply