Many of our clients find outsourcing their reception
extremely beneficial to the running of their business. Here at Best Reception
we answer calls for a large variety of clientele, each of which are provided
with a tailor made service and for many we act as far more than just an
answering service. We do our utmost to ensure every call is answered in a
polite and professional manner; this is made achievable by supplying each
company with a team of friendly receptionists.
Outsourcing your calls to a virtual reception has many
advantages, one of which is appearing as a larger enterprise. This can be
useful if you are only a small business and do not wish for people to know how
many people are working for you. We also understand that it is not cost
effective to employ an in-house receptionist if your call volume is low, by
outsourcing your reception you can cut costs without compromising the quality.
In many ways an outsourced reception can be an improvement as you will not have
the usual staffing woes including holidays and sick pay.
Within our clientele we answer for various larger
corporations who find us equally as beneficial. Many of which use us as a
switchboard service, this allows the calls to come in from one direct line and
we can transfer them to an unlimited amount of employees, departments and
places. To deal with the amount of incoming calls you would need several
in-house receptionists which will become extremely costly but by outsourcing
your reception or using us as an overflow for your existing system you can save
money but still maintain a high quality service.