You may find that the phone always seems to ring at an inappropriate time, for example whilst on a shoot, just about to take the perfect image, the phone rings, disrupting your ‘focus’ and causing a welcome interruption. Or you may wish to turn your phone off, so as to avoid any distractions; how frustrating to turn your phone back on to find a missed call from a valuable client, or from a new enquiry who chooses not to leave a voicemail or has already rung another photographer by the time they have heard back from you. Why not use Best Receptions valuable service to avoid these terrible scenarios!
With a virtual reception service from Best Reception, one of the options you can choose is to have all your calls diverted to us, meaning we will always be the first point of contact for your clients. Your own team of virtual receptionist will warmly and professionally aid your callers in whatever way needed (perhaps transfer calls to you when you are available or take messages when you’re not – why not use our free online diary notifications to keep us posted of your availability?).
You can also choose to divert your calls to us as and when you wish. So when you are available to take the call you can have them go straight to you, however when you need your calls to be taken care of, for example on a photo shoot, you can divert the calls to us, meaning they will go straight to your friendly receptionist. This way you can always stay on top of all your calls but when necessary you will have the stress-free relief knowing no calls are being missed.
Our receptionists can put the calls through to your mobile or a landline for you, so you can see that we are calling and can choose whether or not to answer, knowing the client is in safe hands and a message will be taken for you. Alternatively, you can answer and fine out who it is, and instruct us to either put the call through to you or we take on a message, perhaps advising the caller under the impression we could not reach you on your line – and enabling you to manage your time more effectively.
Of course you can also provide your receptionist with any needed information, such as prices and packages, frequently asked questions, directions to your studio and, in fact any information that you might provide your own receptionist with, so when assist your callers as much as possible.
Best Reception can help your business grow and create a stress free alternative for you. For indpependent photographers, studios, wedding and events specialists through to photographers who specialise in the corporate sector, we can help you and your callers and would be delighted to assist. Call us on (freephone) 0800 0430084 today to start a free trial to experience all of our benefits without cost or obligation!