Telephone Answering For Box Offices

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We have numerous clients who use our telephone answering service to manage bookings.  If you run a theatre of any size we can provide a tailor-made service to suit the requirements of your business; whether you require a simple message taking service or a fully fledged booking line we’d be delighted to assist with your requirements.  We can;

 Book Tickets – If you would like us to we can book tickets by accessing your own booking system. We can then give out booking references to the callers once the payments have been completed so they are re-assured that the bookings are secured.  However if you would rather us just act as your over flow when you are on calls and we can simply just take a message with their details and send them through to you.

Reserve seats –  If you allow us to we can access your booking system, choose seats and reserve them for those callers who are not 100% sure they would like to purchase them.

Answer Customer Queries –  If you provide us with the information we can answer your customers  day to day queries. For instance we can give out information on what shows are available, dates and times of shows and seating arrangements, so you don’t have to!

Give out prices – If you provide us with your price lists we can give out prices to customers. Whether all tickets are the same price or whether they vary between dates or age we can give this out to them. Not only this but we can even arrange group bookings and find the best prices for callers so your customers come away happy!

Give out important information – We are also here to give out any essential information to customers, for example if there are any performance changes or cancellations we can provide this information to your customers so they are fully aware. 

 So whatever your specific requirements are if you provide us with the information and tell us what you would like us to do we can do it! Whether you would like us to fully run your box office or just act as your over flow we are happy to help.

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