Here at Best Reception we appreciate that new clients are just as valuable to the running of your business as your long term existing clients. This is why we offer a bespoke service that is specifically for your essential long term customers.
For no extra charge we offer a special VIP service. All you need to do to set this up is provide us with the company names and their phone numbers and we will add them to a VIP list. Once they are on the list it means that when anyone calling from that company calls it will flash up on our screen who is calling and that they are a VIP.
When your Virtual Receptionist sees that it is a VIP client calling they know to sound familiar with them, we also tend not to ask them what their call is regarding. Likewise instead of asking for their number we can ask them Are you on the usual number? instead. However this is all optional, if they are a VIP but you still want us to obtain a number or message from them you can just let us know and we can set this up.
So as you can see here at Best Reception we care about all of your clients whether new or old and always aim to keep them and you happy!