Feedback from a client currently trialling our service

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“I’m extremely happy with how things are going so far! It is such a relief not to hear the phone ringing. I have both my landline and mobile phone directed through to you 24/7 and I feel like a weight has been lifted from my shoulders!”

Fab Feedback!

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“I have recently had some great feedback from my clients saying how great you guys are. The last month I have changed and rescheduled a lot of appointments. I would like to say thank you for making my company run so smoothly.”

Friday Feedback!

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“Is always a pleasure to deal with you – I like your honest, no pretence approach. Shame we didn’t find your company previously.”

 

– Chiropractic Clinic in Chesterfield

Kind words from a long-term Client

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Today, a client of ours recommended us to another business who were looking to outsourced their reception. He copied us in on the email he sent and it really was too good not to share!

“I would like to Introduce you to Best Reception who have been my call answering service for the last five years and have really help my business grow by always making sure all sales calls and messages are put through to me, either by message and email or patched through to my mobile phone. The team are really friendly and make sure that you have a chat with them about exactly what you need as I’ve always found them to be extremely flexible in terms of what they can offer.”

Friday Feedback

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“I just wanted to tell you that one of my long term patients … who I saw yesterday asked me if I had changed reception services. She had called up to move her appointment last week and she says that she was greeted with real warmth on the phone, you were really helpful, and upbeat. it was the fact that she’d noticed a difference that made her mention (it).

So I thought I would pass it on, and give my thanks too. I have always been happy in changing from ********* to yourselves, and when patients pay compliments like this it makes me even more sure. So thank you, and keep up the good work.”

– Osteopathic Practice in County Durham

More great positive feedback

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One driving school in Scotland is currently taking advantage of our 2 week free trial – their MD dropped us a line today to let us know –

“There is nothing I can fault with Best Reception. Customer Service, Communication, Friendliness… have all been flawless and to not have a pile of calls to listen to and deal with on the answering machine each night has been great.”

The girls on his team (as well as the rest of the office) were certainly delighted to hear such lovely words about the service!

Great Feedback

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Just what we love to hear midweek – Some more fantastic feedback, this time from a newer client of ours:

“The team are wonderful, always very nice to speak with and very helpful -the messages we receive are all clear and spot on!”

– Keep it up girls!

Fantastic Friday Feedback!

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It’s always great to hear positive things about our service from our clients, so when an Orthotist in London emailed us today to say – “We’ve had lovely feedback from (our) clients and we really appreciate the friendly, personal service that the team offer. Please thank them for a great service.”  – we just HAD to post it for the world to see!

Great feedback from a newer client of ours

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“You’re all doing brilliantly with the calls, and we’re getting some great feedback.  We really appreciate all you’ve done.  We’ve used a few call handling companies, and believe me, there are few that compare.”      –      Professional Will Writing Company, Manchester

More great feedback!

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Today a client of ours emailed in to let us know – ‘My customer was very complimentary about the way the phone was answered and commented on the happy disposition of the girl who took the call. Thank you!’