Fantastic Feedback

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“The service that the girls provide is amazing.  We are getting so many compliments.  They sound so professional, and we’ve just gained a big contract that we wouldn’t have got without your service.”

 

– from a leaflet distribution company in Scotland

Feedback from a client currently trialling our service

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“I’m extremely happy with how things are going so far! It is such a relief not to hear the phone ringing. I have both my landline and mobile phone directed through to you 24/7 and I feel like a weight has been lifted from my shoulders!”

Fab Feedback!

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“I have recently had some great feedback from my clients saying how great you guys are. The last month I have changed and rescheduled a lot of appointments. I would like to say thank you for making my company run so smoothly.”

Telephone Answering for Freelance Dietitians

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What happens to your callers when you are with clients? Are your potential new clients greeted with a voicemail, or can their calls go unanswered? How much new business are you losing because your caller doesn’t want to leave a message on an automated system?
Freelance Dietitians have chosen Best Reception as the perfect solution to eliminate this problem, by having their own virtual receptionist book and manage their appointments.  One of our Registered Dietitians fedback to us:
“I was building up my private practice whilst continuing to work in the NHS.  Knowing my Best Receptionists were there to answer calls and book clients in for me gave me the peace of mind I needed and the confidence that I could build up my private work in my own time.  You came to my rescue many a time whilst I was trying to juggle being a mum with freelance working.  I now know that you will answer my calls professionally on my behalf, and I can then call people back at a time convenient to me.  I shall recommend you to any practitioner working privately – the flexibility and professionalism you provide, along with knowing that I don’t have to try and speak to clients whilst picking up my children from school has been worth every penny!  I genuinely couldn’t have built up my business without you.”
Best Reception provides an answering service for private practices throughout the UK, ranging from sole practitioners, right through to larger clinics, some with multiple locations. We offer each of our clients a tailor-made service to suit the requirements of their business, whether it be a fully functioning booking service or simply a message taking service for when they are unavailable or with clients.
For dietetic practices of all shapes and sizes, our booking service can provide you with a full time receptionist to book and manage your appointments. Whether you would like us to use a current system you have in place, or set up an online diary, your clients will be delighted that their enquiries are dealt with quickly and efficiently.
What’s more, here at Best Reception, we will take the time to become more than just an answering service; we will become an extension of your clinic! We can answer your callers’ questions, ranging from pricing, directions, right though to what a dietetic consultation involves; and we’ll screen out those annoying sales calls for free!

Kind words from a long-term Client

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Today, a client of ours recommended us to another business who were looking to outsourced their reception. He copied us in on the email he sent and it really was too good not to share!

“I would like to Introduce you to Best Reception who have been my call answering service for the last five years and have really help my business grow by always making sure all sales calls and messages are put through to me, either by message and email or patched through to my mobile phone. The team are really friendly and make sure that you have a chat with them about exactly what you need as I’ve always found them to be extremely flexible in terms of what they can offer.”

More great positive feedback

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One driving school in Scotland is currently taking advantage of our 2 week free trial – their MD dropped us a line today to let us know –

“There is nothing I can fault with Best Reception. Customer Service, Communication, Friendliness… have all been flawless and to not have a pile of calls to listen to and deal with on the answering machine each night has been great.”

The girls on his team (as well as the rest of the office) were certainly delighted to hear such lovely words about the service!

Fantastic Friday Feedback!

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It’s always great to hear positive things about our service from our clients, so when an Orthotist in London emailed us today to say – “We’ve had lovely feedback from (our) clients and we really appreciate the friendly, personal service that the team offer. Please thank them for a great service.”  – we just HAD to post it for the world to see!