Ding dong merrily on high.. The many benefits of an outsourced reception over the Christmas period

By admin | Published: Posted on

 Hoorah, it’s officially December – Time to get the Christmas decorations down from the loft and stick that much loved Christmas compilation album on repeat! The excitement is growing day by day, but it’s not Christmas Day that’s in the back of everyone’s mind in the office – that place is reserved for the office Christmas party!

Once you’ve chosen from the set menu and picked out your favourite glad rags, you’re good to go and enjoy the annual festivities! But if you’re a business owner, there is one other important thing that is worth considering… Who is going to man your office and ensure your business remains uninterrupted during those early-closes and days off?

Outsourcing your reception to Best Reception is a great way to seamlessly keep your business ticking over during the festive period. By diverting your calls over to your very own team of virtual receptionists here at Best Reception, your callers will still be speaking to a live, friendly person who can either give the impression that they’re part of your company or can advise callers of your whereabouts. Your receptionists can even advise callers of turnaround time, (i.e. let them know how long it will be until you are available to respond) and so manage customer’s expectations. And we know it’s not just the Christmas party that requires cover over this busy time of year (it can often be the day after, too!) – we will be there for you if you need to pop out to a Christmas lunch or even squeeze in some last minute shopping. What’s best, you can divert any of your phones, including mobiles, to your Best Reception number.

We offer services for all types of business (see just a few of those here) and offer both short-term as well as ongoing call plans. So why not contact us today to see what we can do for you this Christmas?

 

 

Great feedback from a newer client of ours

By admin | Published: Posted on

“You’re all doing brilliantly with the calls, and we’re getting some great feedback.  We really appreciate all you’ve done.  We’ve used a few call handling companies, and believe me, there are few that compare.”      –      Professional Will Writing Company, Manchester

Maintaining a professional appearance

By admin | Published: Posted on

Running your own business requires a lot of things, but above all it requires a great deal of pride and professionalism in your work. As your company grows and expands around you and your work begins to pick up, you may find the high level of rapport and professionalism you were once able to maintain with your clients beginning to slip away. There is however an easy, and affordable, solution to this problem.
By outsourcing your calls to Best Reception you can ensure that your calls are always dealt with in a professional and friendly manner, by your very own team of virtual receptionists. This will help to free up your time, so that you will be able to focus directly on the running your business. Having the same five members of your own team answering your calls helps to ensure that your callers (especially those who call in regularly) are catered to in a familiar and welcoming manner, but always with a high standard of professionalism at all times.
An outsourced reception can benefit your company’s appearance in many ways, for example:

We will strive to answer your calls quickly and always in a friendly and professional manner.
We will make the company seem bigger than it is
We will screen out all of the sales calls that are unnecessary (free of
charge)
You will have the same people answering your calls
We can offer a free online diary service and update callers accurate information on your movements and when they are likely to have calls
returned

So if you feel your company could benefit from an outsourced reception, ring Best Reception today for a 2 week, no obligation, free trial!