Marketing campaigns such as mail shots or promotions on discount websites are becoming increasingly popular to entice new cliental to new and existing companies.
Using Best Reception call answering service will help you with the high volume of calls that may be due to advertising such promotions.
Many of our clients who are advertising marketing campaigns via websites, leaflet drops or mail shots are supplying us with a detailed description of these promotions so we are always prepared for any question or query that comes our way. We have found that our booking clients such as beauticians or osteopaths have many calls that come through within the hour of the promotion going live on websites.
Best Reception will supply your company with a dedicated team of four girls who will answer your calls quickly and professionally making sure no call is ever missed and handled in the most efficient way. Your 4 receptionists will revise your company so as soon as you start using the call answering service they will know your company and services to the best of their knowledge.
When using a marketing campaign, you may want us to obtain certain information regarding the promotion so when you discuss this with the client you are aware they have been recommended via a campaign and you have that certain voucher or unique codes to hand. Information we can take upon your request would be where they have seen the campaign, what codes are on the email or voucher and whether they have dealt with your company before.
At Best Reception you will have you own personal script so when a call comes through on your line all your current information regarding promotions will appear, this will be your decision whether you would like to disclose this or not.