Our Virtual Reception Service has become very popular with a number of Law Firms.
One of our clients are a solicitor firm based in London where they have two separate offices. With our system we are able to connect any caller to either one of the offices. This is very helpful as each office have solicitors specialising in different sectors so we determine what type of enquiry the callers has and can forward them to the right person.
The law firm also have a file look up system That has been installed on to our call answering software. This allows us to look up specific case references and find out who is dealing with that case. This means that we can forward the call on to the solicitor who is dealing with that specific case.
So as you can see no matter what sort of firm you run Best Reception can help!