Benefits of a Telephone Answering Service.

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Any business owner will agree that running a company can be very stressful and time consuming. By outsourcing your calls to us at Best Reception your day to day work load can be minimised, leaving your day less stressful. If you have a small business it can be hard to ensure every call is answered, but many new clients will hang up if greeted by a busy tone or voicemail. By diverting your calls to us we will ensure you never miss out on any potential new business and can guarantee that every call will be answered in a polite and professional manner. We will also act familiar with your existing clients to ensure they remain happy with your service. Our reception service is so seamless that your callers will expect us to be sitting at the front desk of your company.

            Larger companies, who use our telephone answering service as a switchboard, have found this to be extremely beneficial to the management of a large amount of calls. Not only can we guarantee that calls are promptly answered, but outsourcing a large call volume is extremely cost effective. Hiring an in house receptionist to accommodate a large call volume can be a great expense! We can handle your calls in any way you require, for example calls can be put it through to as many different departments and people as needed. We also offer free sales screening so any cold callers will be dealt with and you will not be charged for these calls. This will stop your valuable time being consumed on irrelevant matters.

            Further more our large clientele get the opportunity to share an online diary with us. This enables us to know your work schedules and advise callers on your availability. If you had a meeting you could add this to your diary, which would be visible to us, and we would inform callers of this and let them know when they are likely to get a response. In addition to this according to the information you provide us with we can deal with some of your calls for you, including directions and prices. Therefore by outsourcing your switchboard to Best Reception you are left with more time to efficiently manage your company.

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