Benefits of a Telephone Answering Service for the Food Industry

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The food industry is a very diverse and extensive sector; the ever-growing demand of food suppliers and manufacturers has given the retail element of the division strong growth within the consumer market. Restaurant chains are renowned for providing casual and fine dining experiences exploring a range of cuisine throughout the industry sector. Whether your business is a high-profile franchise or a family-run company, the demands of such an industry can be stressful and challenging. With this in mind, customers must always remain the number 1 priority. Building professional and friendly relationships with customers is essential to maintain customer loyalty.

Restaurants and food catering businesses can become very busy at peak times; staff may be dealing with customer orders and deliveries whilst trying to manage table bookings and requests, which can all become very challenging. Trying to juggle various tasks can prove to be hectic at times – a telephone answering service is the perfect solution to take some of the responsibility and workload off of your employees and also continue to your excellent customer service. If food orders need to be placed for specific events, or reservations need to be booked, Best Reception will handle all types of enquiries with the utmost professionalism.

Whether you’re tied up with customers or you have an important meeting to attend, a Best Reception service will take care of your incoming calls so you never miss an opportunity to take a potential booking from a new customer or existing client. At Best Reception, we strive to ensure that the running of your business remains 100% customer focused at all times.

We can alter our services to fit your business needs to book appointments, take messages on your behalf, answer general enquiries for potential new clients and even disclose prices and information about the services you offer. We can also manage your personal diary with your approval of access to your weekly appointments and meetings, so we can arrange food deliveries and reservation bookings. Our service can divert your calls straight to you if you are away on business or out of the office so that you can personally deal with important phone calls.

Call Best Reception free today on 0800 043 0084 or click here to arrange a 2 week free trial!

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