5 reasons why companies use a virtual reception

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Here at Best Reception, we have a large clientele spanning over numerous different industries, and this has enabled us to deliver call handling services to the highest of standards. Although we offer various bespoke services to a large number of our clients, we have found that the most common reasons why companies use our telephone answering service are:

To ensure that all of their calls are answered. This is vital for any business – missed calls can mean missed business! We have clients ranging from small businesses to large international companies, all using our service to ensure that no call goes unanswered!
To make their company appear bigger.  Many of our small clients and sole traders use an outsourced reception to make their business appear as a larger enterprise. Having this image is very important to help them reach out to a larger demographic.
It is cheaper then hiring an in house receptionist. Outsourcing is extremely cost effect, costing far less than hiring in house operators. This is especially appealing to our clients that do not have the means to pay for in an in house receptionist, and to our clients who experience extremely high call volumes that if handled in house, would cost them a great expense.
Appointment booking and diary management. This provides many businesses with a receptionist for all kinds of clinical practices, (i.e osteopaths, physios, chiropractors!) to book and manage appointments.
Holiday/Sick cover. Many of our clients outsource their reception when away on holiday or covering sick leave, making sure that their business still efficiently runs during these times!

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