Telephone Answering for Freelance Dietitians

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What happens to your callers when you are with clients? Are your potential new clients greeted with a voicemail, or can their calls go unanswered? How much new business are you losing because your caller doesn’t want to leave a message on an automated system?
Freelance Dietitians have chosen Best Reception as the perfect solution to eliminate this problem, by having their own virtual receptionist book and manage their appointments.  One of our Registered Dietitians fedback to us:
“I was building up my private practice whilst continuing to work in the NHS.  Knowing my Best Receptionists were there to answer calls and book clients in for me gave me the peace of mind I needed and the confidence that I could build up my private work in my own time.  You came to my rescue many a time whilst I was trying to juggle being a mum with freelance working.  I now know that you will answer my calls professionally on my behalf, and I can then call people back at a time convenient to me.  I shall recommend you to any practitioner working privately – the flexibility and professionalism you provide, along with knowing that I don’t have to try and speak to clients whilst picking up my children from school has been worth every penny!  I genuinely couldn’t have built up my business without you.”
Best Reception provides an answering service for private practices throughout the UK, ranging from sole practitioners, right through to larger clinics, some with multiple locations. We offer each of our clients a tailor-made service to suit the requirements of their business, whether it be a fully functioning booking service or simply a message taking service for when they are unavailable or with clients.
For dietetic practices of all shapes and sizes, our booking service can provide you with a full time receptionist to book and manage your appointments. Whether you would like us to use a current system you have in place, or set up an online diary, your clients will be delighted that their enquiries are dealt with quickly and efficiently.
What’s more, here at Best Reception, we will take the time to become more than just an answering service; we will become an extension of your clinic! We can answer your callers’ questions, ranging from pricing, directions, right though to what a dietetic consultation involves; and we’ll screen out those annoying sales calls for free!

Work Experience at Best Reception

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I have just completed a week’s work experience at Best Reception, and I can honestly say that I have loved every minute!  The team have been so supportive and helpful and really helped me make the most of my experience.  The Best Reception office is a fun environment to work in and I really appreciate all the time that my “colleagues” have given me.

During my time at Best Reception, I have completed lots of little jobs, from filing, to shredding, to writing this blog article; and hopefully have left my own small imprint on Best Reception!  I was amazed at the variety of calls the receptionists take – from straight-forward message taking, to booking appointments for health practitioners, to taking orders for complex equipment over the phone.  Each call was handled so professionally, the receptionists sounded so knowledgeable about their clients, and took such pride in providing a good service for each and every caller.

 

I would highly recommend Best Reception not just as a work experience placement, but also for any new clients – every single employee works so hard, the professionalism and dedication that goes into everything is inspiring.  If I ever work in an office even half as good as the Best Reception office I would never leave! This has been the best placement I could have asked for, I am so grateful for this experience and have met some fantastic, dedicated people.

KW