Kind words from a long-term Client

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Today, a client of ours recommended us to another business who were looking to outsourced their reception. He copied us in on the email he sent and it really was too good not to share!

“I would like to Introduce you to Best Reception who have been my call answering service for the last five years and have really help my business grow by always making sure all sales calls and messages are put through to me, either by message and email or patched through to my mobile phone. The team are really friendly and make sure that you have a chat with them about exactly what you need as I’ve always found them to be extremely flexible in terms of what they can offer.”

Friday Feedback

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“I just wanted to tell you that one of my long term patients … who I saw yesterday asked me if I had changed reception services. She had called up to move her appointment last week and she says that she was greeted with real warmth on the phone, you were really helpful, and upbeat. it was the fact that she’d noticed a difference that made her mention (it).

So I thought I would pass it on, and give my thanks too. I have always been happy in changing from ********* to yourselves, and when patients pay compliments like this it makes me even more sure. So thank you, and keep up the good work.”

– Osteopathic Practice in County Durham