More great positive feedback

By admin | Published: Posted on

One driving school in Scotland is currently taking advantage of our 2 week free trial – their MD dropped us a line today to let us know –

“There is nothing I can fault with Best Reception. Customer Service, Communication, Friendliness… have all been flawless and to not have a pile of calls to listen to and deal with on the answering machine each night has been great.”

The girls on his team (as well as the rest of the office) were certainly delighted to hear such lovely words about the service!

Ding dong merrily on high.. The many benefits of an outsourced reception over the Christmas period

By admin | Published: Posted on

 Hoorah, it’s officially December – Time to get the Christmas decorations down from the loft and stick that much loved Christmas compilation album on repeat! The excitement is growing day by day, but it’s not Christmas Day that’s in the back of everyone’s mind in the office – that place is reserved for the office Christmas party!

Once you’ve chosen from the set menu and picked out your favourite glad rags, you’re good to go and enjoy the annual festivities! But if you’re a business owner, there is one other important thing that is worth considering… Who is going to man your office and ensure your business remains uninterrupted during those early-closes and days off?

Outsourcing your reception to Best Reception is a great way to seamlessly keep your business ticking over during the festive period. By diverting your calls over to your very own team of virtual receptionists here at Best Reception, your callers will still be speaking to a live, friendly person who can either give the impression that they’re part of your company or can advise callers of your whereabouts. Your receptionists can even advise callers of turnaround time, (i.e. let them know how long it will be until you are available to respond) and so manage customer’s expectations. And we know it’s not just the Christmas party that requires cover over this busy time of year (it can often be the day after, too!) – we will be there for you if you need to pop out to a Christmas lunch or even squeeze in some last minute shopping. What’s best, you can divert any of your phones, including mobiles, to your Best Reception number.

We offer services for all types of business (see just a few of those here) and offer both short-term as well as ongoing call plans. So why not contact us today to see what we can do for you this Christmas?