Your Answering Service Could Change Your Business

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Is everyday a rush and stress of trying to get tasks done whilst answering the phone and dealing with new enquiries? Does the phone ringing constantly stop you from the task inhand, stumbling you from your work and wasting your precious time? Would it all be easier if you did not have the worry of the phone disrupting your assignment, or the more stressful worry that missing a call could mean missing out on a major new client? Best Reception can help you today, saving you from losing new enquiries and saving your time, a team of personal virtual receptionists would help create your stress free environment.

Having Best Reception as your telephone answering service could also improve the appearance of your business for your callers. Whereas a missed call may look unprofessional, having a friendly receptionist always answer the phone quickly and pleasantly would put the caller at ease and help them to see how high-quality your business is. The receptionist would then assist the caller in whatever way you wish, whether that be answering questions they may have, booking appointments, taking orders or even acting as your very own switchboard. You can also provide us with a list of your VIP callers, so the receptionist would be able to act familiar with the client, which would mean your clients would not even realise you are outsourcing your reception but think that we are sitting in your office with you.

You may be wasting half of your business day on the phone, dealing with new enquiries is always beneficial, but when the phone rings at an inappropriate time, stopping the task you are doing or the meeting you are in can be highly troublesome. You may also receive a volume of sales calls a day, these irritating calls that waste your time could be screened out for free with our no charge sales screening service! So why not make the most of your business day and call Best Reception today for a free trial?

 

Maintaining a professional appearance

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Running your own business requires a lot of things, but above all it requires a great deal of pride and professionalism in your work. As your company grows and expands around you and your work begins to pick up, you may find the high level of rapport and professionalism you were once able to maintain with your clients beginning to slip away. There is however an easy, and affordable, solution to this problem.
By outsourcing your calls to Best Reception you can ensure that your calls are always dealt with in a professional and friendly manner, by your very own team of virtual receptionists. This will help to free up your time, so that you will be able to focus directly on the running your business. Having the same five members of your own team answering your calls helps to ensure that your callers (especially those who call in regularly) are catered to in a familiar and welcoming manner, but always with a high standard of professionalism at all times.
An outsourced reception can benefit your company’s appearance in many ways, for example:

We will strive to answer your calls quickly and always in a friendly and professional manner.
We will make the company seem bigger than it is
We will screen out all of the sales calls that are unnecessary (free of
charge)
You will have the same people answering your calls
We can offer a free online diary service and update callers accurate information on your movements and when they are likely to have calls
returned

So if you feel your company could benefit from an outsourced reception, ring Best Reception today for a 2 week, no obligation, free trial!

Call answering for IT support companies

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If you work in IT support, you will understand that getting on with your work at the same time as answering the phone is a stressful task – From booking appointments to dealing with newenquiries, and everything in between, wouldn’t it be much easier if you could get on with the task at hand and leave the phone answering to someone else?

By outsourcing your calls toBest Receptionyou will be able to focus more of your time and energy into your work, whilst your incoming calls are being dealt with in an always professional and friendly way by your own team of Virtual Receptionists. Your receptionists are not just limited to answering calls, they can also make calls, book appointments for you and even log support calls. And what’s best – you don’t even need to tell callers we exist! Our services are created to blend so seamlessly into the day to day running of your business that your callers will simply think you have hired an in-house receptionist.

Some of our clients request that we log support calls on their system, so that they can keep a track of all support issues and deal with them accordingly. Or if you would prefer we can simply email the message to you with all the relevant information needed so you can deal with the issue.

When it comes to booking your call outs, you can take advantage of our free diary system or we can use your existing system via remote access. Simply share your diary with us or provide us with the log on details and we will be able to arrange a call out with your client as soon as they call in, guaranteeing you their business as they will have an appointment booked in on their first port of call to your company.

So what are you waiting for? CallBest Receptiontoday for more information or to start a free, no obligation, trial so we can begin supporting you!

 

Helping you as a Sole Trader

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Helping you as a Sole Trader

If you are a sole trader it is sometimes hard to manage everything on your own when it all comes at you all at once. Juggling multiple calls and trying to sort everything out without missing anything can become over whelming.  By having a telephone answering service we can help you out day to day and make your business life easier.  Here at Best Reception we will be able to anumber of different things for you that will help you as a sole trader.

 

We can answer all of your calls or as many as you would like us to
We can screen out all of the sales calls that take up your valuable time
You will never miss a call or business opportunity
Messages / calls will go straight to you do so you can deal with them as and when you want to.
You can deal with things at your own pace
We can make the business seem bigger
We can let callers know your whereabouts and when they are likely to expect a call back or a response.
Callers will not go to a voice mail, they will always speak to a person

 

By having a telephone answering service everything in your day will run a lot smoother and your day will become less stressed as your calls will be taken by us which will leave you more time to focus on each enquiry without the added pressure of having to answer all of the calls and sort everything out at the same time. We can make the business look busier than it is and no one will know that you are a sole
trader working alone. We will be able to help you in more ways than one and you
will hopefully find that it was the best decision you ever made.

A fully fledged switchboard for your business.

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Here at Best Reception, using us as a switchboard service has proven to be particularly useful for all sorts of companies whether you are a large or small business. We offer a friendly yet professional service. We have the ability to put a call through to multiple locations, departments and even mobile phones, without the use of an automated service. Speaking to an automated switchboard is not as satisfying as speaking to a real person and can leave callers frustrated. You needn’t worry about callers being put off by a voicemail or busy tone. If any person asked for is unavailable we can take bespoke messages and email them across so important calls are not missed.

What’s more, if you experience a high volume of calls, you will never have to worry about not having a staff capacity that can cope with this. Your calls will not only be answered, but will be done at a fraction of the cost compared to employing in house staff.

Another advantage we find of using an answering service is that we can also screen any unwanted sales call. This helps as you can spend more time on the important aspects of your company and clients. We also have a VIP list which is beneficial for your important and regular clients. This allows us to act familiar with them when they call. Overall Best Reception aim improve the running of your day to day business and a lot of our client find using our service does just that!

Why not call 08000430084 for a two free trial!

Wonderful feedback!

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“Finally thanks for providing a great service and all your help my patients often remark on how courteous and helpful our reception staff are and are often a little upset when they realise that your not here! Great service long may it continue!” – Podiatrist in Cleveland