We have a large client base in the Human Resource industry, who have chosen Best Reception as the perfect solution to their telephone answering requirements.

Our clients range from freelance HR consultants to larger resource agencies, all having a tailor made service to fit the requirements of their business. Whether you simply require a message taking services for when you are unavailable , or would like calls transferred to you directly, we can help make sure that you never miss a call - therefore never missing out of potential business!.

What’s more, you can also provide us with an unlimited amount of information about all aspects of your company, allowing us to advise callers on any questions they may have, from your company history to the services you provide. Your Best receptionist can also be familiar with any VIP’s you may have, ensuring your close relationship with existing clients is maintained.

For larger agencies, your costs of ensuring your switchboard is fully staffed can be drastically reduced without compromising quality by outsourcing some or all of your calls (i.e. overspill or the entire switchboard) to your virtual reception service.

  • Calls can be put through to you (and your staff / departments) anywhere or messages taken as required.
  • Information obtained from every call based on your specific requirements (i.e. case references if applicable.)

As a website designer, whether you are a smaller agency, or the manager of a larger corporation, it is vital for the successful running of your business that all your calls are answered. Here at Best Reception, we understand that this industry is a very competitive one, and it is because of this that if your potential new customers are greeted by a voicemail, busy tone or "call waiting" message, they will take their business elsewhere!

As a result of this numerous web designers have found using Best Receptions telephone answering service extremely beneficial to the running of their businesses. Not only will your virtual receptionist make sure your callers form a great first impression of your company, but will also allow you more time to focus on the management of your business, and your existing clients!

Whether you would like a simple message taking service, calls transferred to you where ever you may be, or even a reception service to take payments over the phone for you, Best Reception can offer you a tailor-made service to fit your requirements.

What's more, your virtual receptionist will take the time to learn about your company and the services you provide, to assist you with answering any general questions and queries your callers have. From pricing, services you provide (i.e. managed hosting services, search engine optimisation, email marketing, IT support) right through to bespoke products you may supply (i.e. CMS software, directory databases).

Whether you are the owner of a small boutique travel agency, offering specific holiday packages to select destinations, or the manager of a larger agency, with multiple branches, it is vital for your success that all your new enquiries and existing customer queries are dealt with quickly and efficiently.

What happens to your calls if they are not answered? Potential Holiday makers will not only take their business elsewhere if they cannot get through, but also if they are not persuaded that your travel agents is the best agency to organise their holiday!

As a small agency, it may not be cost effective to employ full time reception staff, or alternatively, for larger agencies, having a virtual reception can support an existing team you have in place, ensuring that missed phone calls do not lead to missed business!

 

Whatever your requirements, Best Reception can offer you a tailor-made service to suit your travel agency, whether you would like a simple message taking service, or a fully fledged customer helpdesk, to deal with your callers’ questions and queries.

 

Your Virtual receptionist can take payments for you if you so wish, from your customers wishing to pay deposits or any outstanding balance. What’s more, they can also advise your callers or any aspects of your agency, from prices, all your holiday packages and deals, right through to flight information. Your Receptionist can even send out brochures on request.

Numerous car valeting services, ranging from Independent valeters, right through to larger corporations, have chosen Best Receptions telephone answering service as the perfect solution to their telephone answering requirements.

As a car valeter, it is not always feasible to answer all of your calls. Most of your day will be spent catering to your customers, so what happens to your calls when you are unable to get them? Many callers, some of who may want to book a same day valet, will take their business elsewhere if unable to get through or greeted by a voicemail…

Best Reception can provide you with a full time receptionist to not only answer your calls and take your messages, but to also book your appointments if you so wish. Using an online diary system, we can ensure that you never miss out on potential business again, by booking in your new customers when you are unable to do so!

What’s more, your virtual receptionist can answer your callers’ questions and queries, from pricing, different types of Valets that you do, right through to areas that you cover or directions to your premises!

Whether you are an independent trainer, offering training in specific courses, or the manager of a larger training centre, most of your day can be spent away from your office. You may teach courses at various locations, or organise a variety of courses within your premises, and this can monopolise most of your time!

What happens to your calls when you are unavailable to take them? Are your potential new candidates greeted by a voicemail or even unable to get through?

Here at Best reception we have a large clientele of training centres, each having their own tailor- made service to help improve the running of their business. Whether you simply require a message taking service, or a fully-functioning outsourced reception to perform administrative tasks and deal with your potential candidates’ questions and queries.

Your virtual receptionist can advise callers on the courses you run, dates and durations, prices, course availability, even ID required to enrol and licence applications when for when they become qualified!

What’s more, we can also carry out any administrative tasks to relieve your workload, such as posting applications, sending out course information and even collecting payments!