Telephone Answering & Virtual Receptionist Services

Our Virtual Reception offers so much more than just telephone answering! Our friendly team are ready to show you how.

Whether you are an independent trainer, offering training in specific courses, or the manager of a larger training centre, most of your day can be spent away from your office. You may teach courses at various locations, or organise a variety of courses within your premises, and this can monopolise most of your time!

What happens to your calls when you are unavailable to take them? Are your potential new candidates greeted by a voicemail or even unable to get through?

Here at Best reception we have a large clientele of training centres, each having their own tailor- made service to help improve the running of their business. Whether you simply require a message taking service, or a fully-functioning outsourced reception to perform administrative tasks and deal with your potential candidates’ questions and queries.

Your virtual receptionist can advise callers on the courses you run, dates and durations, prices, course availability, even ID required to enrol and licence applications when for when they become qualified!

What’s more, we can also carry out any administrative tasks to relieve your workload, such as posting applications, sending out course information and even collecting payments!