Best Reception have been expertly handling calls for our clients since 2006.

Our aim is to provide the very Best Reception service to  you and your callers.  We have a proven track record of fantastic customer service and are extremely proud of our excellent client retention, demonstrating just how well our service works.

Every company is different and we will work with you to provide the service that meets your needs.

Our friendly team are all based at our Hertford offices enabling our Management Team to ensure that everyone is up to date, following protocols and ensuring that they are providing your callers with the Best Reception service that our customers expect.

We're proud of our great team - to see who'll be handling your calls, click here.

 

 

  • Put your calls through to us when you are with a client, on another call, on holiday or on the golf course!
  • Create the image of a larger enterprise by allowing us to receive your calls on your behalf.
  • Use Best Reception while working remotely to provide a permanent base for your customers to call, instead of being answered by a person "on the go".
  • Calls answered in your company's name, using a script, style and information determined by you.
  • An "invisible" service - customers will think they are speaking to an employee of your company.
  • Every call dealt with just as your own PA would; friendly, efficient and courteous.
  • A dedicated Account Manager who keeps regular contact with you, visits your business and gets to know our company.
  • A tailored service to fit your needs.
  • A secure and confidential record kept of all calls we receive on your behalf.
  • And of course...a consistent, professional response to all enquiries.